Terms & Conditions

Terms & Conditions

Terms and Conditions


These terms and conditions establish the business relationship between you and BONZ Group NZ Ltd. By accessing or using Our Website in any manner, or by making purchases from us, you agree to be bound by these terms.

If you do not accept these terms and conditions, along with our Privacy Policy displayed on this Website, we request that you immediately exit the Website without further use.

Age Restriction

Goods may not be purchased by individuals under the age of 18. We look forward to serving you when you reach the age of 18.


  • We: BONZ Group NZ Ltd
  • Address: 8-10 The Mall, Queenstown 9300
  • You: a visitor to Our Website / our customer


In this agreement:

Carrier: Refers to any person or business contracted by us for the transportation of Goods from us to you.

Consumer: Denotes an individual acting outside of their business capacity in connection with this agreement.

Content: Encompasses any form of content published on Our Website by us or any third party with our consent.

Goods: Signifies any products we offer for sale on Our Website, or goods sold to you. Our Website: Encompasses the entire computing hardware and software setup that supports our website.

Post: Refers to displaying, exhibiting, publishing, distributing, transmitting, and disclosing information or Content on Our Website.

Posted and Posting: Refer to the act of displaying or publishing, and these terms are interpreted accordingly.


In this agreement, unless the context requires otherwise:

  • A reference to a person includes individuals, corporations, government bodies, and associations.
  • These terms and conditions apply to all Goods supplied by us to any customer and take precedence over any terms proposed by you.
  • Any agreement not to do something includes an obligation to prevent others from doing the same.
  • Obligations under this agreement may be performed by other parties.
  • References to a party encompass transferees resulting from mergers, divisions, or re-organizations.
  • Headings do not affect interpretation.
  • References to acts or regulations include substantially similar new laws.
  • In indemnities, references to costs include the estimated cost of management time.
  • These terms apply to you both as a buyer of Goods and as a visitor to Our Website.
  • This agreement is solely in English, and in case of conflict, the English version prevails.

Our Contract with You

  • This agreement constitutes the entire understanding between the parties and supersedes previous agreements.
  • Parties acknowledge that no terms outside this agreement are relied upon.
  • Goods availability may change due to reliance on suppliers. We'll inform you of any delivery delays.
  • These terms may change over time, with the terms in effect on the order day applying.
  • If Goods are acquired through methods other than Our Website, these terms still apply where possible.

Order Acceptance

  • Placing an order constitutes an offer to purchase.
  • Our acceptance of your order is confirmed through email, forming a contract.
  • In case of Goods unavailability, we offer alternatives or allow order cancellation.

Price and Payment

  • All prices on the Website are in New Zealand Dollars.
  • Full payment for orders involving parts is required before dispatch.
  • Banking charges on payments and currency exchange fees are borne by you.
  • Exchange rate information is approximate and subject to change.

Credit Card Security

  • Our Website is made safe for use. Card payments are processed through secure channels.

Delivery and Pick Up

  • Deliveries by the Carrier are made to the address provided in your order.
  • Delivery delays beyond 30 days will be notified, with alternate arrangements made.
  • Instalment deliveries may occur if Goods are not available simultaneously.
  • Goods are sent at our risk until signed for by you or an adult at the specified address.
  • Inspect delivered Goods immediately for damage and report any issues to us.

Foreign taxes and duties

  • For international orders, understand your country's laws and import duties.

Liability for Defects

  • We will address defects under the Sale of Goods Act 1908 or due to faulty design or manufacture.
  • Defects must be reported within 30 days, and we will repair, replace, or refund as necessary.

Goods Returned

  • Return provisions apply when Goods are faulty or arrangements are agreed upon.
  • Goods must be returned promptly, with all original packaging, and complying with our instructions.
  • Notify us of returns through our website and follow our instructions.
  • If deemed faulty, we'll refund, repair, or replace the item.


  • Conditions, warranties, or terms implied by laws outside New Zealand are excluded.
  • Our Website and Content may be updated without notice.
  • We disclaim liability for special, indirect, or consequential loss arising from using Our Website or purchasing Goods.

Your Account with Us

  • Provide accurate and current information for account maintenance.
  • Maintain account confidentiality and security.

Offensive Content Removal

  • We're not obligated to monitor customer activity, but we may do so.
  • Offended by Content? Follow our complaint procedure for resolution.

Website Security

Violating security, using Our Website unlawfully, or causing harm is strictly prohibited. Unauthorized software use for data extraction is unlawful and subject to prosecution.


You indemnify us against third-party claims due to your use of Our Website or Content.

Intellectual Property

  • Our intellectual property rights are defended for Goods and Our Website.
  • Unauthorized copying, distribution, or exploitation of Content is prohibited.
  • Limited copying for personal use is allowed, maintaining copyright notices.

System Security

  • We'll strive to ensure constant Website use, but interruptions may occur.
  • Avoid violating security aspects of Our Website.


  • Amendments to this agreement require written consent.
  • Time is essential where mentioned.
  • Email communication is binding.
  • Services without charges are provided without obligation.
  • Unenforceable terms are reduced to the minimum necessary.
  • Governing law is that of New Zealand.
  • Third-party rights are not conferred.
  • Unforeseen circumstances are not our liability.
  • In conflicts, this agreement prevails.
  • Mediation is pursued before arbitration or litigation.
  • No third-party rights are granted.
  • Unlawful use is subject to legal action.